FAQ
Questions dioceses ask
Everything worth knowing before reaching out — what it is, how you'd switch, and how your data stays private.
Before you reach out
Frequently asked questions
▶What is Clergy Connect?
A shared system your diocese uses to schedule and coordinate coverage for Masses, confessions, funerals, and weddings — so when a pastor or clergy member can't make one of their regular commitments, another pastor nearby can step in without a chain of phone calls.
▶Who is it for?
Any Catholic diocese, of any size — from a handful of parishes to dozens. Every pastor and member of diocesan staff gets their own account, and there's no limit on how many of each you can add.
▶How does the coverage matching actually work?
When a request is approved, the app automatically finds every pastor and clergy member whose travel radius reaches that parish, and emails all of them at once — first to claim it gets it. See the full walkthrough on the How It Works page for the step-by-step version.
▶How hard is it to switch from what we use now?
We handle it for you — bulk CSV import gets every parish, every pastor and clergy member, and existing recurring schedules loaded in one pass, and onboarding is free and hands-on. Most dioceses are fully set up before their trial even starts counting.
▶Is our diocese's data kept separate from other dioceses?
Yes, completely. Every diocese on Clergy Connect has its own isolated data — nobody outside your own clergy and staff can see your schedule, requests, or contact information. See the Privacy & Data Handling page for the full detail.
▶Does it work on a phone?
Yes — the whole site works in any mobile browser, no app to install.
▶What if nobody's available to cover a request?
The diocese can turn on automatic reminder emails to eligible clergy the longer a request sits open, plus a separate notice to the diocesan office once it's been unfilled too long — so nothing quietly falls through the cracks.
▶How do we get started?
Start a free 30-day trial — no credit card required. Visit the Pricing page and send us a bit about your diocese; we'll reach out to get you set up.
Still have questions? Get in touch →